Baby and Child Loss

Read about Carole’s story.

Baby and Child Loss

My name is Carole, I am an experienced and fully qualified person centred therapist. Following the sudden loss of my own child in 2000, I came into counselling in the hope that I could help other bereaved parents. I have worked for Liverpool Bereavement Service for 10 years and have extensive training specialising in baby and child loss.

I counsel couples who have experienced loss through IVF treatment, stillbirths and all child loss regardless of age. LBS is committed to supporting the work and services provided by the Honeysuckle team at The Liverpool Women’s Hospital and privileged to be able to provide this bespoke service to all parents and grandparents throughout Merseyside who have lost children.

In October 2020 LBS secured a six month funding grant from the National Lottery. This provided the opportunity for me to increase the number of parents and family members I support.

Donations will enable us to sustain and expand this valuable service.

Should you require further details of how our service may be able to support you please telephone 0151 236 3932.


I just wanted to send my thanks for the therapy and support I have received from Liverpool Bereavement Service and also provide some feedback of my experience.

I contacted the Bereavement Service at probably the saddest and most difficult point in my life to date. Sue soon rang me back to take some details, I was so grateful for her patience and direction she gave me and that was even before the therapy started.

I was put in touch with Carol whom I had 4 telephone sessions with. I found Carol to be kind, compassionate, empathetic, knowledgable and helped me to make sense of the way I was feeling by giving me time to work through how I was feeling and why. She also provided much needed reassurance that everything I was feeling was quite normal and helped me to reflect on the happy memories I have. Both Sue and Carol showed professionalism whilst also providing a maternal hug and I am just so grateful to both of them for helping me to see things more clearly.

Thank you so much Liverpool Bereavement Service, I think what you offer is amazing and the people of Liverpool are so lucky to have this service available.


I just wanted to give some feedback on the service I received from Carole, one of your counsellors.

Carole was fantastic with me, she was so patient and calm and helped me to recognise and deal with emotions I had about the loss of our baby. In the six week program where Carole called me every week, I felt so much more positive and felt supported to have the difficult conversations with my partner because I was able to discuss and process thoughts and feelings before/after talking to him.

Lockdown was so hard, it brought up things we hadn’t dealt with and Carole and Liverpool Bereavemeant services was invaluable in us moving on. I am so grateful.

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