Liverpool Bereavement Service has been supporting people experiencing bereavement and loss since 1998. We are a dedicated bereavement service for children and adults across the Liverpool City Region.

How can we help


Everyone experiences loss and bereavement at some stage during their lives. This can be a harrowing and life shattering time. People experience bereavement in many ways from emotional numbness to anger and guilt.

Often people feel that there is no-one to turn to and find it hard, sometimes impossible, to cope with the overwhelming grief.


Liverpool Bereavement Services provide 1:1 counselling for people who are struggling to cope with a loss.

Grief is a natural response following the loss of someone significant in your life. It may be a spouse, relative, friend or colleague or anyone else whose loss is difficult to bear.

Our counsellors will understand that grief is a highly personal experience and provide the time, space and therapeutic support specific to your needs.

Adult Services


Oakleaf is the Children’s and Young People’s service at Liverpool Bereavement Service. It is a well-established and dedicated counselling service that provides support on a 1:1 and/or group basis for children and young people.

Oakleaf is a dedicated bereavement service for children and young people who are affected by bereavement, loss and separation in their life.

If your child is experiencing loss which can include the loss of a person in traumatic circumstances, our team of experienced counsellors can help them explore this difficult event.

Children’s Services


During lockdown we offered a telephone & Zoom counselling to all of our clients to ensure that were supported through a particularly difficult when they may not have had the support of the family and friends. This service proved to be very valuable and we have made the decision to continue to offer this service to those people who want to access counselling and support in this way.

These telephone & Zoom sessions mean that you are still receiving quality support from our experienced, qualified counsellors to help you process your loss. Having this system in place means that should anything happen in the future, and we have to pause our face to face counselling, we have a tried and tested system to bridge the gap and reach people in need.

Phone & Zoom Counselling Services


Our Baby & Child Loss service is led by Carole who is a fully qualified person-centred therapist. Carole counsels family members who have experienced loss through IVF treatment, miscarriage, stillbirths and all child loss regardless of age. The loss of a baby or child is a devastating event for a family and Liverpool Bereavement Service recognises this and the need for people to be able to access this service to help them process what has happened and move forward.

LBS is committed to supporting the work and services provided by the Honeysuckle team at The Liverpool Women’s Hospital and privileged to be able to provide this bespoke service to all parents and grandparents throughout Merseyside who have lost children.

Baby & Child Loss


Liverpool Bereavement Service is a charity and we rely on donations and fundraising to continue providing these services, we are dependant on the generosity of people who access our services and people in the community who fundraise on our behalf.
We do ask for a donation from people who use our service, but would never deny support to anybody who was unable to so.

We also rely on our fantastic team of trained and qualified counsellors to donate their time and experience to help us to support people across the region.

Make A Donation


There are lots of activities that take place across Merseyside that you can challenge yourself with and fundraise at the same time. Or, if you’d rather fundraise from home, we have plenty of ideas to get you started there too!

More Info


If you are a trained counsellor or in training to be a person centred counsellor and would like to volunteer your time, please call us, we will support you on your journey to being qualified.

More Info



The sessions were invaluable

Thank you for helping me, the sessions were all invaluable, as it the service you offer. The safe environment and being able to talk to someone freely, without judgement, has been what I needed to help find myself. The Liverpool Bereavement Service is second to none and everyone that works there is so special and much appreciated. With much love and respect to you all and a big thank you from the bottom of my heart.

I now know better days will come

I just wanted to say a massive thank you to Sue for all the support you have given me over my time with you. You have been such a safe place for me come each week and I feel it has helped me massively being able to talk, laugh and cry for that hour with you. Thanks to you, I now know losing my amazing dad is never something I will get over, and nor would I want to. But better days will come.

Thank you for your understanding

Thank you very much Sue for all your support right from the beginning when I contacted you by telephone. You have been so understanding with regards to my health situation, which eased my anxiety until I was able to attend counselling.

Thank you for your kind words and compassion

To all the staff at Liverpool Bereavement Service, a big thank you for all of your kind words, compassion, and for taking the time to listen and for the care you give to people who use your valuable service. A special thank you to Lynn for your hard work listening to the silence, I think I will be forever a woman of few words. Best wishes to everyone.

I was lost in grief

Words cannot express my gratitude for you & everything you do for bereaved people. I was 'lost in grief', and then I found you! Your efforts to make time for your wonderful counsellors to see me helped me find my way again. I feel blessed to have met you. For people struggling with grief you are a beacon of light in the dark. Thank you for everything you have done and long may you continue the excellent work you do to change the lives of people like me.


"Thank you so much for helping me through the most difficult time of my life. You helped me gain the strength to keep going when I was lost. In loving memory of my mum."

Lisa's Story

"Thank you so much for helping me through a very difficult time. We are so grateful, the service you provide is invaluable."

Suzanne's Story

"Thanks for your kindness in supporting us after we lost Dad (Tommy) and my sister-in-law (Shirley). Linda and Sue Johnson are such kind souls. Keep up the good work."


"I found Carol to be kind, compassionate, empathetic, knowledgeable and helped me to make sense of the way I was feeling by giving me time to work through how I was feeling and why. She also provided much needed reassurance that everything I was feeling was quite normal and helped me to reflect on the happy memories I have".


"I would like to say thank you to all of the team at Liverpool Bereavement Service, including all in the office. Thank you so much for the last few weeks and for guiding me through and reminding me there is light when all seemed lost and helping me reconnect with my inner strength."


"I cannot thank LBS for the support and and help I have received since the loss of my soulmate. I thought I could not live without him. But I am so much more equipped to carry on and live. Thank you."

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