We give people the knowledge and confidence they need to find their way forward - whoever they are, and whatever their problem.
Our national charity and network of local charities offer confidential advice online, over the phone, and in person, for free.
We have a responsibility and are committed to understanding the difference we make to the people we help and communities across England and Wales.
Each year, Citizens Advice helps millions of people find a way forward. We do this by providing advice, education and support, and influencing policies and support that affect our clients.
Everything we do - and the way we work - benefits individuals and society.